How often will I receive updates?

You’ll receive a comprehensive owner update every month. During this video call, our team walks through every aspect of your facility’s performance, including:

• Marketing updates and campaign performance
• Occupancy rates, move-ins, and move-outs
• Maintenance and facility updates, including any completed work orders
• Financial performance, covering revenue, expenses, and key insights for the month

We believe in clear, consistent communication, so these calls are designed to keep you fully informed and confident in your facility’s progress.

In addition to monthly updates, you’ll never be left waiting for answers. If something arises between meetings, our team is always a phone call away and happy to provide real-time updates, guidance, or support whenever needed.